Frequently Asked Questions
Everything you need to know about our sustainable fashion and delivery.
What materials are used in Naturecan apparel?
We prioritize sustainability by using high-quality organic cotton, recycled polyester, and eco-friendly dyes to ensure our clothing is as kind to the planet as it is to your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Are your manufacturing processes ethical?
Yes, we work exclusively with BSCI-certified factories that guarantee fair wages, safe working conditions, and no child labor throughout our entire supply chain.